Ever use a taxi service in Oakville? Tell us about it.

Town asking for public feedback as part of taxi by-law review

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Ever use a taxi service in Oakville? Tell us about it.

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Gisele Shaw

Gisele Shaw

Gisele Shaw is the Manager of Corporate Communication for the town of Oakville since 2002. Prior to working for the town she worked for Halton Region as a communications specialist. She is a graduate of Humber College.

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The Town of Oakville is conducting a comprehensive review of the taxi by-law and is asking the public for their input regarding the service they are currently receiving. The information received will be used to formulate a recommendation to Council later this year.

“We need resident feedback on how to improve the taxi services in Oakville,” said Mayor Rob Burton. “Your feedback will help staff develop recommendations to the town’s taxi by-law to keep it consistent with the changing industry. This review will ensure that the taxi services provided in Oakville continues to be fair, equitable, convenient and safe.”

The Town of Oakville has regulated taxis since 1983 to ensure passenger safety and fair consistent pricing. The town currently licenses traditional taxis and accessible taxis.

Considerable change has taken place in the industry with advances in technology and the town has been approached on a number of issues including: non-traditional forms of taxi operation, pricing, fairness and competition, contracting services and accessibility requirements. For these reasons the Town of Oakville is undertaking a comprehensive review of its taxi by-law and is consulting with the public, taxi drivers and owners over the coming weeks.

Members of the public who have used a taxi service in Oakville in the last 12 months are encouraged to take a few minutes to complete a short online survey related to the taxi service they are receiving.

The survey is available online at oakville.ca until September 30, 2015. Hard copies are also available at the ServiceOakville counter at Town Hall.

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