Mississauga Halton LHIN honoured with 2016 3M Health Quality Team Award

Left to right: Susan Owen, Canadian College of Health Leaders; Matt Pepe, 3M Canada; Lisa Gammage, Nucleus Independent Living; Judy Bowyer, Mississauga Halton LHIN; Beverley John, Nucleus Independent Living; Karen Heffernan, Able Living; Allison Price, Links2Care; Greg Bechard, Home Instead; Ray Racette, Canadian College of Health Leaders.
Mississauga Halton LHIN honoured with 2016 3M Health Quality Team Award
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The Mississauga Halton Local Health Integration Network (LHIN) was recognized for its Caregiver Respite Program with the prestigious 3M Health Care Quality Team Award in the category of Quality Improvement Initiative Across a Health System. 3M’s national awards ceremony held in Ottawa on June 7, 2016 encourages and recognizes innovation in health services.

CEO Bill MacLeod of the Mississauga Halton LHIN said, “We know that many caregivers are overwhelmed and exhausted. The Caregiver Respite Program is providing services and supports that enable caregivers to care for their loved ones and also take care of themselves.”

The Caregiver Respite Program, developed through several partnering organizations, has transformed fragmented and siloed services into care that is coordinated and integrated for those caring for loved ones at home. The doorway to everything you need to know about taking care of your personal needs while knowing your loved one’s care is in the best of hands, the respite program offers five services:

  1. emergency respite;
  2. out-of-home respite (short stay);
  3. adult day respite (day, evening and bathing service);
  4. in-home respite and
  5. caregiver counseling;

and knowledge exchange and support. Caregivers can access all five services. In-home respite hours are based on assessed need and can be used by the caregiver as the caregiver chooses. The program has a centralized intake which makes it easy to access services. Once admitted, respite advisors counsel and educate on the services available to the caregiver and co-ordinate entry into one or more services.

Through the Mississauga Halton LHIN Regional Learning Centre, educators provide in-class or in-home education to caregivers in areas such as positioning, turning, feeding and changing dressings to enable caregivers to feel supported in their care. Educators also train and educate respite provider staff in a variety of caring skills for those with dementia, Alzheimer’s, difficult behaviors, etc.

Bill MacLeod points out the Caregiver Respite Program’s positive impact, “Focused on the caregiver and designed around what caregivers told us they needed to continue to provide care at home, we now have a much needed program which integrates current with new services that empower caregivers, delivering better access, quality and value for patients and our local health system.”

Partners come together at the 3M Quality Team Initiatives to receive the 2016 3M Health Quality Team Award: Quality Improvement Initiative Across a Health System

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