New Crisis Protocol for Oakville Police, Summit & CAMH

face showing emotions
Photo credit: Life Mental Health / / CC BY

Photo credit: Life Mental Health / / CC BY

In an exciting new partnership, Halton Regional Police Service, Summit Housing and Outreach Programs and the Canadian Mental Health Association are officially launching a new Crisis Plan Protocol.

The event will be held on Wednesday March 20, at 8:30am – 12 noon, at the Oakville Conference Centre, 2515 Wyecroft Road, Oakville.

The protocol, which will be signed at the launch by the partners, will allow individuals, through mental health outreach and service organizations to consent to share pertinent information with the police, in the form of a crisis plan, which would be used only if the individual experienced a mental health crisis and police were required to respond.

The initiative is designed to aid police in helping individuals in the community who experience mental health crises. 

Sergeant Sue Biggs, Halton Regional Police Diversity, Equity and Inclusion Coordinator, said that information, such as an emergency contact name or indicators of crisis behaviours, can be extremely helpful, as it can aid police in helping the individual better manage their crisis. This in turn, Biggs stated, would hopefully reduce the amount of instances of individuals being apprehended under the Mental Health Act.

The new protocol will not affect or replace the essential and effective work of the Crisis Outreach And Support Team (COAST), but serves to support patrol officers, and community members with mental illness.

The launch will include an information session and training for any mental health outreach or helping organization interested in learning more about the initiative, as well as the protocol signing.

Any person or individual wishing to attend the launch or learn more about the event or the initiative can contact the organizing team at or Sergeant Sue Biggs at 905 825-4727 (direct line).


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