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Thousands of Oakville residents lose internet in province-wide Cogeco outage

christiaan_008 via CC BY-SA
christiaan_008 via CC BY-SA

Thousands of residents in the Town of Oakville lost their full cable and internet access this morning as cable provider Cogeco is reporting wide-spread internet outages affecting several regions across the province of Ontario, including Halton.

Cogeco has not yet said what is causing the internet interruptions and its own site is having issues loading. The company did not and is not immediately responding to Oakville News' request for more information.

Just after 10:30 a.m. this morning, Tuesday, January 5, 2021, the media company tweeted that it was dealing with "an issue impacting its internet services."

The current outage is affecting thousands of people in town, including:

  • Students in remote learning
  • Employees required to work from home in the ordered shutdown
  • The few businesses open remotely, relying on stable internet for operations

Students in Ontario began online learning yesterday due to the rising cases of the coronavirus across the province. This is the second day of remote learning in Ontario.

The outage is also notably bad timing as shutdown orders remain in effect from the province and thousands of local residents are relying on the strength of their internet to digitize their lives in the ongoing shutdown.

Meanwhile, Oakville Hydro (OH) reported just after 12:00 p.m. They are also experiencing issues with their outage map and have partially disrupted service. OH attributes an outage to a possible emergency situation unrelated to Cogeco's outage.

More to come in this developing story.


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Tyler Collins

About the Author: Tyler Collins

Tyler Collins is the editor for Oakville News. Originally from Campbellton, New Brunswick, he's lived in Oakville more than 20 years. Tyler is a proud Sheridan College graduate of both Journalism and Performing Arts.
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